Your questions. The rules, plainly stated.

Pacto lets a company organise its own collaboration programme with freelancers. The freelancer accepts an increased rate in exchange for payment spread over the company revenue. Pacto provides the protocol, the templates, the tool, the listing and the keeping of the Register, but never becomes a party to the assignment contract.

No. An increased rate aiming at three times the usual rate is an ambition of the model, not a promise from Pacto. The actual rate is agreed directly between the company and the freelancer in their contract.

The company pays the freelancer directly. Pacto never receives, holds or passes on any amount of the programme. Pacto invoices its own services to the company separately.

The Balance is the reference amount still to be settled progressively for the freelancer, as recorded in the Register. It is not fully due as soon as it is recorded: the claim becomes due up to the amounts allocated at each distribution.

The distribution envelope depends on the revenue of the basis set in the Programme Parameters. If that basis is nil, no amount is distributed for the period. Balances that are not settled stay recorded and are carried forward.

The company contract is a B2B contract signed with a company acting for professional purposes. It takes effect once the special conditions are signed and, at the earliest, once the initial activation fee is paid.

The contract provides for two elements. The first is a one-off activation fee, stepped by seat brackets and invoiced on the difference as the company grows. The second is a monthly fee equal to the higher of 3% of the Cash Payments of the month and the applicable floor multiplied by the Seats of the Month. The pricing grid in force is published on the Pricing page.

Billing is based on freelancers holding an Open Balance. The Seat Counter is the highest historical level reached: it never goes down, but returning to a level already paid for does not trigger a new activation fee. Replacing a freelancer without increasing the number of Open Balances does not increase the counter.

The Revenue Fraction and its basis are set in the Programme Parameters and determine the envelope of each period. It is frozen when the first contract starts and acts as a floor: the company may raise it, the increase taking effect at the next revenue declaration, but it can never reduce it while Balances remain Open.

Yes. The company can offer them entry vouchers made available free of charge, at the rate of one voucher per seat of the Counter. A voucher can reduce the freelancer entry fee down to € 1 and it is valid for twelve months.

No. The listing gives access to profiles, but the company remains responsible for selection, verification and contracting. Pacto guarantees neither availability, nor skills, nor the hiring of any profile.

It can stop the active phase at the end of the current month, with no exit fee. The programme then enters settlement and only closes once every Balance is at zero, through payment, progressive settlement or an agreed Conversion. The Pacto fee remains due as long as at least one Balance stays Open.

If Pacto definitively stops operating the tool, the company receives a full export of the Register and of its data. Contracts already signed continue and the licence needed for their performance and settlement survives. As long as the tool is operated, the freelancer keeps access to their tracking while a Balance stays Open.

Membership is open to freelancers operating through a company. The member must provide accurate information, hold the powers needed to bind their company and keep the usual insurance for their activity, including professional liability cover.

The contractual entry fee is € 345 excluding VAT, paid once. An entry voucher offered by a company can reduce it down to € 1. After that, Pacto charges no subscription, no commission and no percentage on the amounts owed to the member.

Yes, under cumulative conditions. The request must be made between the 24th and the 36th month, after active use during the first 24 months, a profile kept up to date, at least four applications to programmes without being selected, and no assignment concluded through the system. Only the amount actually paid is refunded, without interest.

No. The member contract forbids any deduction, subscription or percentage on the amounts invoiced to companies and on the Balances. Pacto is paid by its client companies.

No. They apply freely, choose the assignments that suit them and keep their other clients and channels. The protocol advises, without imposing it, limiting the time devoted to programmes in order to preserve revenue paid faster.

There is no universal date. The pace depends on the actual revenue of the company, the Revenue Fraction, the Balances of every member and the successive distributions. The horizon can be long and Pacto does not guarantee payment in place of the company.

The order is set by the company in its programme parameters. In the first mode, it first pays the allocated amount and the freelancer then files the invoice matching exactly the amount received; in the second, the invoice for the amount due comes before the payment. The amounts are identical in both modes. A missing invoice can postpone the next payment, without cancelling or redistributing the amount concerned.

They must be approved in writing before being incurred, and documented. They are reimbursed to the euro, as a priority and separately from the Balance. They can be carried forward if the revenue of the period is nil.

The economic rights on the deliverables are assigned to the company as they are created, to the extent needed for the agreed use, and the price of that assignment is included in the Balance. The freelancer keeps their moral right, which is inalienable, together with a free licence to present their work, excluding confidential information. Pre-existing rights and third-party or open components are not assigned.

The Ambassador is an independent business introducer. They occasionally recommend Pacto to their network, put prospects in touch and support the onboarding of the companies they introduce. Pacto keeps the final presentation, the negotiation, the acceptance and the signature.

The regulations provide for a one-off ambassador kit including printed brochures, the documentation and training in selling and understanding the system. Its price is given to you before any commitment. The Introducer Code is activated once the training is completed.

The remuneration combines a share of the setup fees actually collected by Pacto on the files introduced and a recurring share based on the Cash Payments of the companies introduced and on those received by the referred freelancers. The two recurring shares add up when the company and the freelancer were both introduced by the same ambassador. The rates, the bases and the rules on when they fall due are set out in the scale provided before any commitment.

A commission falls due to the extent that Pacto has actually collected the corresponding revenue. Pacto issues a monthly statement by the 15th of the month and pays it within thirty days of that statement. The ambassador then issues their invoice.

The prospect must be registered with the Introducer Code before or during the first useful contact. Registration protects the attribution for six months and renews when a real, documented commercial step is taken. In case of conflict, the oldest active registration prevails.

No. They use the official conditions without changing them, do not represent Pacto, collect no amount and promise neither assignments, nor revenue, nor return. Recruiting sub-ambassadors and any remuneration tied to such recruitment are forbidden.

The company general operations regulations govern the relationship between Pacto and the company. The member general operations regulations govern the relationship between Pacto and the member freelancer. The general protocol regulations and the framework contract govern the direct relationship between the company and the freelancer. The ambassador general operations regulations govern the relationship between Pacto and the business introducer.

The signed document and its annexes prevail. For the company, the special conditions prevail over the general operations regulations, then over the grid. For the member, the membership confirmation or the signed form prevails over the regulations. The guides and the FAQ are explanatory only.

For accounts, the listing, the site, sales follow-up, invoicing and security, Pacto acts as data controller. For the internal data of a programme, the client company is the data controller and Pacto acts as processor.

The policy provided states hosting within the European Economic Area. Any transfers outside the EEA must be covered by the safeguards required by the GDPR. Pacto states that it neither sells nor rents data to third parties.

A request can be sent to dpo@pacto.global for access, rectification, erasure, restriction, portability or objection. Some records, in particular invoices, evidential registers and items linked to Open Balances, must however be kept for the applicable legal or contractual period.